Getting Started -New Business Managers and online administrators
- Request Administrative Privileges to VIRTUS system (form)
- Contact Alex.Kwan@archden.org to schedule customized training for your location/needs.
- Download guides on using VIRTUS for managing Safe Environment records.
VIRTUS Training and User Account FAQs
- How to do my employees/volunteers sign up for the initial live training?
- How do my users register for an initial live VIRTUS class?
- Direct them to Find a Safe Environment Class or Clases para un entorno seguro to find schedule and registration link as well as user-specific instructions.
- Sample Bulletin/Announcement Promotional Language for a Protecting God’s Children for Adults session
- Local Administrator Checklist for Hosting a PGC Live Class
- How do I help my employees/volunteers log into their existing account?
- How to Help Existing Users Log In to VIRTUS
- Template VIRTUS Log In Instructions for Users – For individual emails which include log in credentials for each recipient.
- How do my employees/volunteers renew their training online?
- Administrators must first manually assign the refresher in the user’s VIRTUS account per instructions on pg. 7 of the Site Administrator Guide.
- Sample Healthy Boundaries Refresher Instructions – English (for your users)
- Sample Healthy Boundaries Refresher Instructions – Spanish (for your users)
- How do I initiate background checks?
- Background check administrators should always use the Fastrax Applicant Entry which ensure the legal requirements for the release are met.
- Provide applicants the Archdiocesan Background Check Instructions and your own parish/school form to obtain the employee/volunteer legal name and email only (do not request any other sensitive information).
- With Applicant Entry, all the legal consent forms are provided online – DO NOT create your own consent form as this will likely not meet legal standards.
- If you will not use Applicant Entry, only use the official Selection/Fastrax consent form and provide all FCRA rights documents. DO NOT use an outdated or self-made consent form.
- Contact SafeEnvironment@archden.org or HR@archden.org with any questions

